Shipping Policy
Shipping Information
At Hangzhouapeptides.com, we are committed to ensuring that all research products are packaged securely and shipped efficiently. This Shipping Policy outlines our processing times, shipping methods, delivery estimates, and important considerations regarding international shipments.
All products sold on this website are intended strictly for research and laboratory use only.
Tracking Information
*Tracking numbers are provided when available.
*Tracking updates depend on the courier and destination.
*Please allow up to 24–48 hours for tracking information to become active after dispatch.
Packaging & Discretion
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All orders are packaged securely to maintain product integrity.
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Discreet packaging is used to protect customer privacy.
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No sensitive product details are
Order Processing Time
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Orders are typically processed within 1–3 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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During periods of high demand, processing times may be slightly extended.
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information (where available).
Estimated Delivery Time
Estimated delivery times begin after the order has been dispatched, not from the date of purchase.
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Domestic Shipping: 3–7 business days
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International Shipping: 7–21 business days (depending on destination and customs processing)
Delivery times are estimates only and may be affected by factors outside our control, such as customs delays or courier service disruptions
Lost or Delayed Shipments
If your order appears delayed or lost:
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Please allow the full estimated delivery time to pass before contacting support.
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Once confirmed lost by the courier, we will assist according to our resolution process.
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We are not responsible for incorrect shipping addresses provided at checkout.
Question
Contact us at support@hangzhouapeptides.com
